Thank you
We’ve received your submission. If you need us quickly, WhatsApp is the fastest way to reach the team during staffed hours.
If you’ve just joined
You’ll receive your welcome email with your access PIN or QR once your account is active. Please don’t try to enter until then.
If you don’t get your details within 1 hour, message us on WhatsApp or pop in during staffed hours.
If you signed up for a free trial
Free 3 day trials are activated in club during staffed hours after photo ID checks. Bring photo ID when you visit.
Under 18s must attend with a parent or guardian to complete registration.
If you requested Personal Training
One of our trainers will get back to you to match you with the right coach.
Want to speed it up? Check Personal Training and message us your goal and training history.
If you submitted a cancellation
We’ll confirm once it’s been processed. Removing your card does not cancel anything.
Cancellations must be submitted through vibesgym.com/cancel before your next billing date.
Staffed hours
Mon to Fri 8am to 8pm
Sat to Sun 8am to 2pm