Cancel or Freeze your membership

What would you like to do?

How long would you like to pause for?

Pauses are £10 per month, paid up front. Maximum pause period is 3 months.

Preferred pause start date

We will confirm the exact pause and restart dates by email.

Pause fee confirmation

I understand pauses cost £10 per month, paid up front, and my membership will automatically resume after the selected period.

Member name

Email (on account)

Mobile number

Gym Membership Type

name Next Acknowledgements

Requested cancellation date

We will action your cancellation as soon as possible once this request is received.

Next payment date (if known)

Can you briefly tell us why you're leaving

We will always cancel any membership if requested, so there's no need to make anything up. We genuinely use this feedback to improve the gym. Be honest, we won't be offended.

Acknowledgements

I understand this form is required to process my request.
I understand cancelling my card or direct debit does not cancel my membership.
If my membership includes a minimum commitment period, I understand payments may continue until that period ends.

Consent

I confirm this request is genuine and I agree to the Membership Terms & Conditions.