Set up the new Vibes app and get in the gym

It can take a minute. Check your junk or spam folder. Make sure you typed the same email you joined the gym with. Still nothing? Go back and press Send me a code again.

On the set up page tap My email has changed. Fill in your name, date of birth and mobile and the team will link you up. We never link anything without checking it is you.

Open the app, enter your email and tap Continue, then tap Forgot your password on the next step. We email you a link to set a new one. The link works once and lasts 60 minutes.

No. You can be logged in on 1 phone at a time. Logging in on a new phone logs the old one out.

On iPhone you must be in Safari, the blue compass. Other browsers on iPhone cannot add it. On Android use Chrome. Some Android phones say Install app instead, which does the same thing.

Turn your screen brightness up and hold the code still about a hand’s width from the scanner. The code changes every 30 seconds, so do not use a screenshot. If the screen shows a message, it tells you what to finish in the app. You can also type your membership number on the keypad, use your fob, or press the intercom.

Type your membership number on the keypad by the door, or use your fob if you have one. Your membership number is shown under your code in the app, so make a note of it.

New members get an email invite with a link to make the account. Day pass holders get the pass code in their email, and it shows in the app on the day.